1. Introduction
LexaGold (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Name, email address, and other information you voluntarily provide when contacting us.
- Device Data: Browser type, operating system, IP address, and technical data about your device.
- Usage Data: Pages visited, time spent on site, links clicked, referral URLs, and similar analytics.
- Cookie Data: Information from cookies and similar tracking technologies (see Section 5).
3. Use of Your Information
We use information collected about you to:
- Respond to your enquiries and provide customer support
- Improve and personalise your experience on the Site
- Monitor and analyse usage trends to improve Site performance
- Send transactional or informational emails (only where you have opted in)
- Protect against fraudulent or illegal activity
- Comply with legal obligations
4. Disclosure of Your Information
We do not sell, trade, or rent your personal data. We may share your information with trusted third-party service providers who assist us in operating our website (e.g. analytics platforms, hosting providers), provided they agree to keep it confidential. We may also disclose information where required by law or to protect our rights.
5. Cookies
We use cookies and similar tracking technologies to enhance your experience. These include analytics cookies (Google Analytics) and advertising cookies (Coinzilla). You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Note that some features of the Site may not function properly without cookies.
6. Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, it is securely deleted or anonymised.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Object to or restrict processing of your data
- Withdraw consent at any time
To exercise these rights, contact us at privacy@lexagold.com.
8. Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the “Last updated” date above. Continued use of the Site after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at privacy@lexagold.com or visit our Contact page.